Covid Information Page

COVID 19 INFORMATION

Pavilions Teignmouth have taken lots of steps to keep both our customers and staff safe. 

Below you'll find lots of information for your visit. If you have any questions, please do get in touch with our Box Office Team. We are open 10am to 3pm Monday to Saturday (from 3rd December) - tel 01626 249049.

Please hand-sanitise when entering the building.

Please wear a face mask when entering the building (unless you are exempt).

NHS Track & Trace code signage is situated at our entrance and in the foyer.

For all shows and films in our auditorium, Pavilions Teignmouth takes the name and contact details of the lead patron (the person purchasing the tickets for that group booking), for track and trace purposes.

 

Please note: From Wednesday 2nd December, Devon will be in Tier 2 under Government Covid-19 restrictions (this is due to be reviewed by 16th December 2020).

 

Please see https://www.gov.uk/guidance/local-restriction-tiers-what-you-need-to-know for the full information on this.

 

As per these Tier 2 rules, households are not permitted to mix, unless they are in a support bubble. Please book your tickets according to Tier 2 restrictions; if you already have a December booking with us that does not meet these Tier 2 restrictions, please contact us to split your party into individual household/support bubble groups.

 

If you were planning to attend one of our events in December, and you were planning to travel from a Tier 3 area, please also contact us.

 

To contact us for assistance with any bookings, call the Box Office on 01626 249029 – we re-open on Thursday 3rd December10am to 3pm Monday to Saturday. Alternatively, please email us at boxoffice@pavilionsteignmouth.org.uk

 

We look forward to welcoming you back.

 

SEATING WILL BE SOCIALLY DISTANCED

Our box office system has been upgraded to ensure all bookings are socially distanced. When you make your booking the system will automatically take the seats from sale around you. A reminder about the Tier 2 restrictions, regarding households and support bubbles (see above);  if you are having difficulty on line, or need to split your seating groups for your booking, in order to meet restrictions, please feel free to call our box office and we can help - tel 01626 249049 Monday to Saturday 10am to 3pm (from 3rd December).

SEAT COVERS
Volunteers have been hard at work creating touch covers for our seat backs and arm rests. These will be washed after every show.

FACE COVERINGS
It is now mandatory to wear face coverings at cinemas & theatres. Please wear one unless exempt. The link to the government web page about face coverings can be found here.

SOCIAL DISTANCING
We ask that you maintain social distancing at all times.

HAND SANITISING
We ask that you use the hand sanitiser provided each time you enter the auditorium.

ONE WAY
Please follow and adhere to the one way system in place.

TICKETS - If you need to collect your tickets before the show, these will be laid out on a table in the main foyer, ready for you to collect, ordered alphabetically by the surname of the person booking the tickets. Otherwise please do bring your tickets with you. You just need to show these at the door to the auditorium;  please note that our stewards won't be taking in the ticket stubs, as they will have a list of all the bookings.   

ARRIVE IN GOOD TIME - Latecomers will not be admitted once lights have gone down.

 

INFORMATION FOR CLASSES (Language, Art & Photography classes run by Pavilions Teignmouth)*

FACE COVERINGS
It is mandatory to wear face coverings in the class.  Please wear one unless exempt. 

*For fitness and wellbeing classes run by other tutors within our building (e.g. dance, yoga) - please refer to your class tutor for further Covid-19 guidance.

 

Please note that The View Cafe is operating as a take-away service only withn our building. Pavilions films/shows/screenings customers with tickets are welcome to use this take-away, from within our foyer, just before each show, and during the interval of a show. Please remember social distancing, and allow time for one member of your party to make their take-away purchase before the show starts. If you have any queries about The View, please contact them directly on 01626 249044.

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